Terms and Conditions

Glossary

• “Customer,” “you,” “your” or “yours” refers to any individual ordering and receiving the Services.
• “Tutor” is a freelance professional engaged by the Company to deliver the Services to Customers.
• “Service” or “Services” is an educational assistance and tutoring provided by a Tutor based on a Customer’s specific requirements.
• “Support Team” or “Support” refers to the Company's dedicated department that coordinates with Customers and provides assistance throughout the Service delivery process.

General Information

By accessing and using our Services, you acknowledge that you have carefully reviewed and agree to be bound by these Terms, as well as our Refund Policy, Privacy Policy, Cookies Policy, Code of Conduct, and any other service-specific terms available on the Website. You also confirm that you are either at least 16 years old (or the age of majority in your jurisdiction) or, if younger, that a parent or legal guardian has read and accepted these Terms and all related policies on your behalf prior to your use. 

You agree to utilize the Services only for lawful, personal, and informational purposes, exercising sound judgment at all times and refraining from disclosing any personal or sensitive information to Tutors beyond what is necessary to receive the educational support and what is permitted under these Terms.

Ordering Process

To place an order, customers should send their service requirements through WhatsApp. The link is available on our homepage. After receiving your request, our team will confirm availability, clarify any details, and provide pricing information. Once you approve the final proposal, we will arrange the requested tutoring service.

Verification

We do not control and are not responsible for any information provided by any Tutor with the aim of such verification. We make no representations or warranties regarding the accuracy, reliability, or completeness of any Tutor’s qualifications or identity. It is the Customer’s responsibility to assess whether a Tutor meets their specific needs.

Our Role

You agree to use the Services respectfully and lawfully. Harassing, abusive, or otherwise offensive communications toward Tutors or the Company are strictly prohibited. Please respect the privacy and dignity of all parties.

If you believe a Tutor has acted unlawfully, threatened your safety, or otherwise placed you at risk, notify us immediately at support@studyworms.com.

YOU ACKNOWLEDGE THAT TUTORS OPERATE AS INDEPENDENT CONTRACTORS AND ARE NOT UNDER THE COMPANY’S DIRECT SUPERVISION OR CONTROL. WE ARE NOT RESPONSIBLE FOR THE CONTENT OF THEIR COMMUNICATIONS OR THE QUALITY OF THEIR INSTRUCTION.

YOU FURTHER UNDERSTAND AND ACKNOWLEDGE THAT YOU MAY BE EXPOSED TO CONTENT THAT IS INACCURATE, OFFENSIVE, INDECENT, OR OBJECTIONABLE, AND YOU AGREE TO WAIVE, AND HEREBY DO WAIVE, ANY LEGAL OR EQUITABLE RIGHTS OR REMEDIES YOU HAVE OR MAY HAVE AGAINST US WITH RESPECT THERETO. YOU AGREE TO INDEMNIFY AND HOLD US, AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND/OR LICENSORS, HARMLESS TO THE FULLEST EXTENT ALLOWED BY LAW REGARDING ALL MATTERS RELATED TO YOUR USE OF THE PRODUCTS.

Service Offering

Customers should direct all communications and inquiries exclusively through our WhatsApp channel. Our Support team is available 24/7 via WhatsApp, though response times may take up to a few hours.

When messaging Tutors, you must not send any content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, pornographic, invasive of privacy or publicity rights, or otherwise hateful or objectionable.

Payment Terms

When ordering the Services, Customers agree to pay for them. We recommend using payment cards with at least six months of validity. Accepted methods include Visa, Mastercard, Discover, American Express, Maestro, JCB, and Diners Club International; any additional bank fees, such as foreign-transaction charges, are your responsibility.

Service fees are non-refundable except where required by law or explicitly allowed under these Terms, our Refund Policy, or other policies on the Website (for example, if an order evaluation is zero). We may, at our discretion, offer discounts or bonus programs; details will be made equally available to all customers. Service prices are subject to change.

If you request a refund, it will be handled in accordance with our Refund Policy.

When making a payment for the Services, you may incur additional fees imposed by your bank. The Company is not responsible for these extra charges, which may include foreign transaction fees or similar fees. Please be aware that additional fees may also apply based on your location and the currency used.

Direct Interactions

The Company does not engage in direct interactions between Customers and Tutors, except in cases where we deem it necessary to ensure compliance with these Terms, enhance our Services, or follow the guidelines outlined in our Refund Policy.

Hiring Tutors directly, outside of the Company, is not permitted.

Third-Party Payment Processors

The Website may use various third-party payment processing services (collectively “Payment Processors”) to handle the payments and transactions processing for Services. By submitting payment information, you consent to each Payment Processor’s collection and use of your personal data in accordance with its privacy policy and service terms.

You are responsible for keeping your payment details, such as card number, expiration date, and billing address, accurate and up to date. Neither the Company nor our Payment Processors shall be liable for any unauthorized use of your payment methods. 

Intellectual Property

All content displayed on the Website, including text, software, images, graphics, illustrations, video, audio, and any names, logos, trademarks, and service marks, is owned by the Company or used with permission and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable right to access and view this content solely for your personal, non-commercial use. Without prior written authorization from the Company, you may not:

• Modify, reproduce, distribute, transmit, display, publish, sell, license, or create derivative works from any Website content;
• Use the Company’s trademarks, service marks, logos, or trade dress in any manner that implies endorsement or affiliation.

All other marks, logos, product and service names, designs, and slogans on the Website are the property of their respective owners. 

Company’s Responsibility

The Company does not own, control, or endorse the content of any external links provided on our Website. Accessing third-party sites is at your own risk, and we are not liable for their content or practices.

Moreover, the Company is not responsible for any personal information you choose to share with Tutors or third parties via our Website or other channels. Should you have concerns about data privacy or security, please refer to our Privacy Policy for further guidance.

Warranties

WE DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OTHER THAN THOSE EXPRESSLY SET OUT IN THESE TERMS.

THE COMPANY DOES NOT GUARANTEE THAT OUR OPERATION WILL RUN ERROR-FREE. WE ARE NOT RESPONSIBLE FOR ANY REPERCUSSIONS FROM ANY ERRORS ON OUR WEBSITE. IT IS UP TO THE CUSTOMER TO ENSURE THE ACCURACY, USEFULNESS, OR COMPLETENESS OF ANY OPINION, INFORMATION, ADVICE, OR OTHER CONTENT RELATED TO THE SERVICE OR AVAILABLE ON THIS WEBSITE.

Feedback

We may provide you with an opportunity to submit feedback, suggestions, or ideas regarding our Services (the "Feedback"). By submitting Feedback, you grant the Company and its affiliates a perpetual, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, modify, distribute, and display your Feedback in any medium for any purpose—without obligation to compensate you or provide attribution.

You agree that any Feedback you submit is unsolicited and provided without any expectation of confidentiality or payment, and that the Company is under no fiduciary or other obligation regarding its use. Your submission of Feedback does not restrict our right to use similar or related ideas independently developed by us.

Limits

By using our Services, you agree to comply with our Code of Conduct at all times. Any behavior or content that the Company, in its sole discretion, deems inappropriate, offensive, or in violation of these Terms may result in immediate suspension of your access to our Services, with or without prior notice.

Notification

The Company may contact you via WhatsApp or the email address you provide, and you consent to receive electronic communications in lieu of written notices. You are considered to have received any communication once it is sent to your designated WhatsApp number or email address, or when it is published on this Website

Please monitor both regularly, as failure to respond within 2 (two) business days to any message regarding a violation, dispute, or complaint may result in suspension or termination of your access to our Services. To modify the types or frequency of communications you receive, please email your request to support@studyworms.com.

Limitation of Liability

Under no circumstances shall we be liable for any direct, indirect, incidental, punitive, consequential, or special damages arising from or related to your use of this Website or any content provided herein.

THE COMPANY AGGREGATES DIRECT DAMAGES RESULTING FROM THE DAMAGE SHALL BE LIMITED TO THE GREATER OF 100 US DOLLARS OR THE AMOUNT PAID BY YOU FOR THE SERVICE PRECEDING THE CLAIM.

Some jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages. In those jurisdictions, the foregoing exclusions and limitations will not apply to the extent prohibited by law. Instead, the Company’s liability will be limited to the maximum extent allowed under applicable law.

Export Control

U.S. law restricts the transmission, export, and re-export of certain products, services, software, and technical data to specific individuals, territories, and foreign countries. You may not export or re-export any portion of our Services in violation of these laws.

Under U.S. export control regulations, we are prohibited from offering our Services to users located in sanctioned regions. Accordingly, access to our Services is not permitted for residents of:

• Iran
• Sudan
• Cuba
• Syria
• North Korea
• The temporarily occupied territories of Ukraine
• Any other country or region designated under U.S. export restrictions (as may be updated from time to time)
  

We reserve the right to block or refuse service to any user in order to comply with applicable export control laws.

Changes to These Terms

We periodically review and may update these Terms at our discretion. Any revisions will be posted on our Website, and significant changes will be communicated via email or a prominent notice on the Site. The version displayed on the Website at any given time is the most current.

Where feasible, we will provide advance notice before new Terms take effect; however, immediate changes may sometimes be necessary without prior warning. Please revisit these Terms regularly to stay informed of any updates.

Choice of Law

The laws of the State of Wyoming, the USA, govern these Terms and any claims and disputes (whether contract, tort, or otherwise) arising out of or relating to these Terms or their subject matter. The courts in some countries may not apply the laws of the State of Wyoming, USA, to some disputes related to these Terms. If you reside in one of those countries, the laws of your home country may apply to those disputes.

Severability

If any provision of these Terms is held invalid or unenforceable, that provision will be struck, and the remaining Terms will continue in full force and effect.

Contact Us

For any questions or concerns regarding these Terms, please reach out to us through one of the following channels:

support@studyworms.com

Clixvio LLC, 30 N Gould St #50551, Sheridan, WY 82801

Updated: Jul 22, 2025